Our singular focus is on helping you scale by implementing the appropriate level of customer success.
We work with you to understand and define the complex and we will do it quickly. Agility is the name of the game when you're facing your kind of pressures and opportunities. And most importantly, we will bring over 40 years of global experience as both a vendor and a customer to bear on improving your business.
Transformations aren't successful unless there is a clear goal, a well defined path to that goal and your organization right there and aligned, helping to drive the change. Our engagement methodology addresses these factors in a specific flow as outlined above.
"Ken is a master and one of the best executives I know when it comes to running Customer Success and Professional Services."
- Sherri Sklar, CRO & CEO of GrowthTera
"Worked with Ken a number of years ago and his clear vision of the necessity and interaction of Customer Success with the product sales team were unparalleled "
- ex-CEO, COO SaaS, Technology Firms
"Curses a lot on calls, drinks Coors Light. But brilliant."
- Sean Wahidi, CEO InnoActive Group, San Francisco Bay Area
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